1. What sizes do you carry?

We offer a wide range of sizes to fit every body type, typically ranging from XS to XL, with select items available in plus sizes. Check the individual product pages for size availability and consult our Size Guide for specific measurements.

2. Do you offer international shipping?

Yes, we ship worldwide! Shipping rates and delivery times vary based on your location. You can find more information on our Shipping Policy page.

3. How long does shipping take?

For domestic U.S. orders, shipping typically takes 3-7 business days. International shipping can take 7-21 business days, depending on your location. Please note that these times may vary during holidays or special promotions.

4. What is your return policy?

We want you to love your purchase! If you're not satisfied, you can return or exchange items within 30 days of delivery, provided the items are unworn, unwashed, and in their original condition. Visit our Returns & Exchanges page for more details on how to initiate a return.

5. How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your order on our Order Tracking page or through the shipping provider’s website.

6. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal, Apple Pay, and Google Pay for your convenience and security.

7. Can I modify or cancel my order after it's been placed?

We begin processing orders as soon as they are placed, so modifications or cancellations may not be possible. If you need to make changes, please contact us immediately at coleysbohotique@gmail.com, and we'll do our best to accommodate your request.

8. How do I use a discount code?

During checkout, simply enter your discount code in the designated box and click "Apply." If the code is valid, the discount will be reflected in your total. Only one discount code can be used per order.

9. Do you restock sold-out items?

We occasionally restock popular items. To be notified when an item is back in stock, sign up for the Waitlist on the product page or follow us on social media for restock announcements.

10. How do I care for my clothes?

Care instructions for each item are listed on its product page. In general, we recommend washing most items on a gentle cycle with cold water and hanging them to dry to preserve their quality and longevity.

11. How can I contact customer support?

You can reach us via email at coleysbohotique@gmail.com or through the Contact Us form on our website. Our customer support team is available Monday through Friday, 9 AM to 5 PM EST, and we'll get back to you as soon as possible!

12. Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. These can be purchased online and sent directly to the recipient via email, making them the perfect gift for any occasion!

13. Is my payment information secure?

Absolutely. We use industry-standard encryption and secure payment gateways to ensure your personal and payment information is safe and protected.